UNI-Presse can help you optimise the management of your press subscriptions and your subscribers
Thanks to our subscription management services and solutions, our institutional customers benefit from :
– Simplified management of their subscription portfolio: one invoice, one contact.
– A team on hand to guide them and respond quickly. The analysis and search for a solution is systematically carried out by a team of professionals who liaise and follow up directly with the publishers. They then respond quickly and provide personalised technical assistance. Our teams are available and ready to help you from Monday to Friday, 10am to 12am and 2.30pm to 5pm.
– Access to our catalogue of over 7,000 subscriptions to newspapers and magazines, in France and the rest of the world.
Your thematic selection consists of newspapers, magazines and journals
Youth: Pomme d’Api, Disney Girl, Le Journal de Spirou, Le Monde des ados…
News: Le Canard enchaîné, Le Monde, Le Journal du dimanche, L’Express…
Lifestyle: Elle, Cuisine et vins de France, Architectural Digest, L’Officiel…
Culture and leisure: Beaux arts magazine, Géo, Première, Sport auto, Photo…
Specialised press: Économie & politique, Le Moniteur des travaux publics, Droit et société, Vie et Milieu…
Medical press: Infirmière magazine, Le moniteur des pharmacies, Soins cadres, Le Point vétérinaire…
A personal, secure area on our online interface for better management of your subscription portfolio
Here is a summary of the points mentioned:
Subscription management
– Subscriber information administration: Manage subscriber data.
– Subscription tracking: Monitor and check the status of subscriptions.
– Viewing old subscriptions: Access information on previous subscriptions.
– Reminder e-mails: Send reminder e-mails, without tacit renewal of subscriptions, leaving the final decision to the customer.
Orders and billing
– Quotes and orders: Draw up quotes and place orders for subscriptions and renewals.
– Invoice requests: Request invoices.
Customer support
– Submitting complaints: Submitting complaints or claims.
– Up-to-date documentation: Documentation updated when features are added or modified.
Information and accessibility
– Price list : View subscription prices.
– Multilingual availability: Customer area available in French and English.
– Negotiated prices: Prices negotiated in advance with publishers.
If you have any question, the Professional Services team is here to help you:
By e-mail at servicepro@uni-presse.fr
By telephone: +33 (0) 1 42 78 37 72