Order history

All of your orders are visible in the section “Order history.”

You can:

  • Filter your orders by subscriber
  • Filter your orders by state of payment
    • awaiting payment
    • processing
    • completed
    • cancelled
    • failed
  • Filter your orders by date
  • Export your order history

You can also include the following information in your order history details:

  • Subscribers: name and subscriber number
  • Titles ordered
  • Billing date
  • Beginning and end dates for subscription
  • Publishing house number

On this page you can also ask a question or submit a claim regarding an order by clicking “I have a question”